E commerce grants you the opportunity to reach billions of customers, and to grow your business to new heights. At the same time, there are certain risks and liabilities involved in e commerce, which is why it is very important that online merchants craft a terms and conditions statement which outlines how transactions will be dealt with. That way, both client and business can be protected. Below, Global Web, an online payment processor and consultant, outlines the logic behind the terms and conditions merchants should feature on their sites.
- Billing and Special Fees
- In this section, merchants should put forth special fees that the customer should expect to incur, such as shipping fees and taxes. During checkout, customers should be able to indicate whether or not they agree with the terms and condition prior to being charged.
- Intellectual Property
- Its not just your logos, brand names, web design etc that you need to protect; if for, example, a visitor leaves a comment on your site, then without an intellectual property clause in your terms and conditions, you will not allowed to you that content as the merchant. Thus, you need users to agree to terms and conditions that would give you the right to use their content.
- Liability and Disclaimers
- It is very important to have clearly expressed on your site limitation of liability clauses and to clearly state the extents of warranty granted to customers, if at all.
- Choice of Law and Disputes
- Here, merchants should outline how and where legal disputes will be resolved. While some firms prefer to work with third party mediators or arbitrators, other prefer to settle in court. Thus, you should think through your disputes policy, so that you are protected.
- Terms of Service
- Here you should set forth conditions pertaining to payment processing, shipping, rebates, risks and other such items.
Thus, your terms and conditions statement will protect both you and your customers. It is very important to review your terms and conditions often, and to update them if need be. Global Web, a global payment processing company, consults merchants on legal matter related to payment processing, and helps keep them secured on all fronts .
About Global Web
Global Web was established in 2007 and is headquartered in New York City. Global Web offers customers unsurpassed subscription processing consultation and services at competitive rates. Additionally, the company provides companies with superb content management systems, and consults merchants on running their online businesses. With Global Web, both buyers and sellers are safe and secure during online transactions. Global Web may be contacted at (877) 855-1753 or via Facebook, Google+ or Blogger.
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